Mozilla User Research Jaipur
Hello Everyone,
It has been long since my first post, but in this post i will be telling you guys my awesome experience with the official Mozilla Family visited Delhi-Jaipur,India from 1st-7th June for Mozilla User Research Program.I would be covering my 3 day journey of the Jaipur event that started from 5th June and ended on 7th, i was a volunteer at the event and luckily attended all 3 days :-D
The purpose of this event was to get the most information about how people think about purchasing and using mobile phones. The event was divided in mainly two phase activities and with a Community Dinner.
Their were 4 stations at the Open House:
It has been long since my first post, but in this post i will be telling you guys my awesome experience with the official Mozilla Family visited Delhi-Jaipur,India from 1st-7th June for Mozilla User Research Program.I would be covering my 3 day journey of the Jaipur event that started from 5th June and ended on 7th, i was a volunteer at the event and luckily attended all 3 days :-D
The purpose of this event was to get the most information about how people think about purchasing and using mobile phones. The event was divided in mainly two phase activities and with a Community Dinner.
- Open house(5th June)
- Daily Cultural Immersion “Missions”(6th,7th June)
Along with the Community team, The Team of Mozilla which came for the research is as follows:
Now, lets get to the insights of the 3 day journey that contained hell lot of experience with loads of fun.
Cori Schauer, Manager, Insights team (Research Lead)
Gemma Petrie, User Researcher (Research Lead)
Jared Cole, Design Strategist
Francis Djabri, FFOS UX Designer
Peter Dolanjski, FFOS Product Manager
Sandip Kamat, FFOS Product Manager
Bruce Huang, FFOS Product Manager
Juwei Huang, UFFOS UX Designer
Elizabeth Hunt, Marketplace UX Designer
Jane Hsu, FFOS GTM Strategy/Partnerships
Rina Jensen, Content Strategist
Amy Lee, FFOS Visual Designer
Peiying Mo, L10N Program Manger
Arky, L10N & Community Rep
Rob Rayborn, User Advocacy
5th June "The Open House"
The main purpose of the open house which held at Hotel Ratnawali, Jaipur, was to interview the recruited participants and to know about the mobile phones they are using, and to know the type of mobile phone they are expecting with the price range they can afford with the best specifications and the quality over which they can say "yes!! that's the mobile phone i need".
Their were 4 stations at the Open House:
- Station #1: Current Phone & Technology Usage
- Station #2: Phone Purchasing Process - Point of Sale
- Station #3: Mobile Content Table
- Station #4: Tarako Product Demo & Testing
I was placed at the first station : Station #1: Current Phone & Technology Usage
At this table, the team include these awesome people:
- Peiying Mo, L10N Program Manger,Mozilla
- Sandip Kamat, FFOS Product Manager,Mozilla
- Rob Rayborn, User Advocacy,Mozilla
- Adit Bharadwaj,FSA Volunteer, Mozilla(me)
The participants were interviewed about their current phones, the other technology they regularly use in their lives (other mobile devices, computers,browsers, etc), as well as brands they trust and use often and they were asked about their current phone. Participants were asked to show their
phones, explain what features/functions they use most often, and what they love/hate about their phones. They were also asked about how they pay for their calls and data & how they manage that.The variety of people we interviewed, the more we got the idea about how much people think about the latest smartphones in the market. There were people working at good firms still using feature phones and the people working at a small shop having Iphone-4s.
Me( @Adit Bharadwaj) with my awesome partner @Peiying Mo, L10N Program Manger,Mozilla
Mr.Sandip Kamat helped me with how to go about with the interview as I was the Translator for Peiying Mo and we had great fun interviewing people and hell it was exhausting because of the time limit and loads of questions to ask but it was awesome working with her (found a awesome friend that night) and the whole team.
At the end the event on 5th was a great success with our station holding the last man :D. It was one of the best session we had and below is the group picture of the whole team for the Open house. It was a great success.
The Open House Team
6th June "The Community Dinner"
The Community Dinner which held at the Forresta kitchen Restaurant was one the best dinner i have ever had. All the community members were present and joined by all the User Research team members and we enjoyed a lot with great food. At my table i was joined by Peiying Mo, Elizabeth Hunt , Osho Parth. We had the ordered traditional Rajasthani food, with Some spicy dish( which by the way had after chilly effect), some mixed Veg dish at hands and the specially 'Lassi' which gave a sweet ending. At the dinner we had some awesome talks about the growing of the open source world and also discussed the working atmosphere at the home office in California . And at the end "The Paan" which gave a twisted ending to the dinner for everyone over there. it was awesome, some of the pictures of the community dinner below:
The Last day of the awesome journey came and 4 people including me were selected for the village tour. We headed towards the Tejawala village near the outskirts of the Jaipur, the temperature outside was whooping 49*c. The team interviewed the villagers especially women about the mobile usage and how they are using there mobile phones, which type of mobile phones they prefer. etc... Well the team had a good experience and gathered enough information from the visit.
After the break, we met up with the team for the evening tour. Well we visited few more places and talked to people, then we also went to block painting and blue pottery factories and at last around 8'o clock we reached Chowki Dhani for the traditional dinner and experienced Rajasthani Culture at its best.
Dinner at Chowki Dhani
7th June "Village-City Tour"
The Team at the Tejawala village
After the break, we met up with the team for the evening tour. Well we visited few more places and talked to people, then we also went to block painting and blue pottery factories and at last around 8'o clock we reached Chowki Dhani for the traditional dinner and experienced Rajasthani Culture at its best.
As the day finally came to an end we bade farewell to each other.
The whole experience was very educational. I can have never have imagined the tour to be so good. Thank you #Mozilla for providing us such an opportunity by selecting our city. A special thanks to the Mozilla Research Team, seriously, u guys are awesome and I hope you guys visit India once again. I want to thank Ram Dayal Gurumukhi for letting us know about the research program. The Mozilla Community Rajasthan is growing and will continue to grow and contribute always.
Thank you Mozilla for a life time experience.
“DOING GOOD IS A PART OF OUR CODE”
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